FAQs
Underline Energy Concepts
Have a solar-related question? We have the answer! Check out our FAQs below to learn more about our company and services.
What sets Underline Energy Concepts apart from the competition?
We offer design optimizations around the customer's energy needs as well as the aesthetics of their home. Get in touch with our team at Underline Energy Concepts to get solar panels in Canyon Lake, CA.
What services does Underline Energy Concepts offer?
We offer energy consultation, heating, ventilation, and air conditioning, hybrid water heater installation, site survey/design/permitting, solar consultation, and installation services for solar panels in Canyon Lake, CA.
Do you offer any warranties for your work?
Yes. Warranties for solar panels in Canyon Lake, CA range from 15 to 25 years.
What should I do to prepare for my consultation?
Make sure you give us your electric bill for last year's usage, your home address, and your email address. Give us a call if you're interested in getting solar panels in Canyon Lake, CA.
Do we need money to start the project?
No. Money is not required to start the project for solar panels in Canyon Lake, CA.
Do you offer free consultations?
Yes. We do offer free consultations for solar panels in Canyon Lake, CA.
Do you offer financing?
Yes. We offer financing through multiple banks. If you're interested in solar panels in Canyon Lake, CA, then give us a call!
Where Does Solar Work Best?
Solar works best in moderate climates with low humidity and wind ideally. Most of the US is has what it takes for solar panels to produce the energy needed to power a household. The best reported panel efficiency is reported from California, Texas, North Carolina and Florida.
Is It Expensive To Go Solar?
Our main goal is to find what suits your household financially and environmentally. It is our top priority to save you money! There are many financial rebates and assistance programs through your local energy providers and governments, both State and Federal that will help you save big and make going Solar make sense.
How Do I Know If My System Is Running Properly If It Is Not Reading Data To The Solar App?
There are three easy ways to check if your system is running properly if it is not reading on your Solar App-
Check Your Meter: Make sure it shows a negative (-) production
Check Your Inverter:
(No Screen Inverter- 2019 and Newer) Check for solid Green and Blue Light,
(Screen Inverter- before 2019) Check for "S_OK" = Good Cellular Connection & showing production above (as shown in video).
Check Your Edison/SDG&E Account: The easiest way to check your Solar Production is through your energy account. If you can view production that falls under the line then your system is working properly. (as shown in video).
Is There A Warranty On The Solar Panels? (Commercial & Residential)
Our Solar Panels come with a warranty backed by the Solar distributor you choose to go with for your property. The warranty ranges from 15-25 years, depending on the the brand.
TROUBLESHOOTING & TUTORIALS
Pre Cell Kit Transfer - System Check: Below is a Troubleshoot video on how to check if your Solar System is running properly in three easy steps. This is important to know if the cell service is not reading or down momentarily but want to ensure your system is still running.
